Clicking, popping, and missing stereo channels are wrecking one of the best parts of playing a football game.
PlayStation 5 and PC Madden 24 players are dealing with annoying popping and crackling audio and disappearing sound channels. A post on the Madden subreddit says that, during games, half the audio cuts out then returns with some static whenever a play ends and a cutscene shows. The issues appear to mostly affect gamers with surround sound audio setups, whether via speakers, soundbars, or headphones.
The Verge’s Nilay Patel confirmed the issue was happening on his PS5 while using Dolby Atmos rig, and continues even after switching the PS5’s output to just stereo. Throughout the Reddit post, users say they hear loud popping sounds every few seconds or whenever they pause the game, suggesting that the problem comes from a change in output.
For PC users at least, someone figured out a hilariously complex workaround that involves turning… basically everything off. We’re not able to test this now, but commenters on the video say it works.
We’ve reached out to Electronic Arts to see if it’s working on a fix. We’ll update here if we get a response.
Update Saturday, August 19th, 2023, 3:40PM ET: Clarified the audio issues players are reporting and in which situations.
Correction Saturday, August 19th, 2023, 10:24AM ET: This article originally stated Snoop Dogg was upset about the audio issues in the game, but his complaint appears to stem from server issues, so the embedded Instagram video has been removed. We regret the error.